Cookies Policy

Natasha Wallace Cookies Policy

This Cookie Policy explains how we uses cookies and similar technologies to recognise you when you visit natashawallace.com. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (that’s us) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and when it visits certain other websites.

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons for our websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our websites for advertising, analytics, and other purposes. This is described in more detail below.

How can you control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our websites. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

The specific types of first- and third-party cookies served through our websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:

These cookies are strictly necessary to provide you with services available through our websites and to use some of its features, such as access to secure areas.

Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our websites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

Analytics and customisation cookies:

These cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customise our websites for you.

Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Social networking cookies:

These cookies are used to enable you to share pages and content that you find interesting on our websites through third-party social networking and other websites. These cookies may also be used for advertising purposes.

Unclassified cookies:

These are cookies that have not yet been categorised. We are in the process of classifying these cookies with the help of their providers.

How can you control cookies on your browser?

As the way in which you can refuse cookies through your web browser controls may vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:

■      Chrome

■      Internet Explorer

■      Firefox

■      Safari

■      Edge

■      Opera

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:

■      Digital Advertising Alliance

■      Digital Advertising Alliance of Canada

■      European Interactive Digital Advertising Alliance

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognise when someone has visited our websites or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do we use Flash cookies or Local Shared Objects?

Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do we serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our websites. These companies may use information about your visits to this and other websites to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

How often will we update this Cookie Policy?

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date in the footer of this Cookie Policy indicates when it was last updated.

Where can you get further information?

If you have any questions about our use of cookies or other technologies, please contact us at:

Natasha Wallace Executive Coaching and Development Ltd
19 Dragonfly Close, Frome, BA11 5BX, United Kingdom

Or email us at: natasha@natashawallace.com

Privacy Policy

Natasha Wallace Privacy Policy

Our contact details

Name:                                    Natasha Wallace Executive Coaching and Development Ltd

Address:                                19 Dragonfly Close, Frome, BA11 5BX, United Kingdom

Phone Number:                    07423 325666

E-mail:                                   natasha@natashawallace.com

The type of personal information we collect

We currently collect and process the following information:

·      Personal identifiers, contacts, and characteristics (for example name and contact details)

·       Online identifiers including IP addresses and cookie identifiers which may be personal data.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

·      Contact submission forms

·      Appointment booking forms

·      Newsletter and marketing sign ups

·      Email correspondence

We also receive personal information indirectly, from the following sources in the following scenarios:

·      Website cookies and visitor analytics from web page visits

We use the information that you have given us to contact you about your enquiries, share information, and track web page visitors to www.natashawallace.com.

We will not share this information with anyone outside of www.natashawallace.com

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

·      Your consent.

o   You can remove your consent at any time by contacting natasha@natashawallace.com

·      We have a contractual obligation in providing you with a service.

How we store your personal information

Your information is securely stored.

We keep personal information provided by you via email for the duration of any contractual relationship, and for up to a period of 6 months afterwards.

We keep personal information provided by you via submission or booking form for the period up to a meeting is held, for the duration of any contractual relationship that may follow, and for up to a period of 6 months afterwards.

We will dispose your information by deleting any electronic records we hold that may use your data.

Unsubscribing from an online service will automatically delete your electronic data at the time of ending your subscription.

In the rare cases we hold any hard copy or paper documentation that includes personally identifiable information, such as meeting notes or case information, we will dispose of these by cross shredding and in accordance with the timings as agreed upon at the completion of projects.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.  

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

If you make a request, we have one month to respond to you. You are not required to pay any charge for exercising your rights.  Please contact us at admin@natashawallace.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Natasha Wallace Executive Coaching and Development Ltd
19 Dragonfly Close, Frome, BA11 5BX, United Kingdom

Or email us at: natasha@natashawallace.com

You can also complain to the ICO if you are unhappy with how we have used your data. 

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk